$3.43M verdict after a store employee's loaded pickup cart knocked a shopper down
The jury put $2.7 million on pain and loss. Tennessee's cap cut the judgment to $1.48 million.
Amount awarded by the jury $3,431,655 U.S. District Court for the Middle District of Tennessee · July 18, 2025 · Wilson County, Tennessee
A federal jury in Nashville awarded $3,431,655 to a shopper who was knocked down by a store employee’s cart at a big-box store in Lebanon.
In September 2022 the shopper, then 59 and working as a massage therapist, was bending down to look at mattress protectors when an employee turned a corner pushing an online-order pickup cart loaded with eight or nine crates. The cart struck her and knocked her over. She had surgery to repair a torn labrum in her shoulder and later developed complex regional pain syndrome.
After a three-day trial, the jury found the store 100% at fault and her not at fault. It awarded $731,655 in past and future economic damages and $2.7 million in non-economic damages.
The court reduced the non-economic award to $750,000 under Tennessee’s cap and entered judgment for $1,481,655 on July 18, 2025. A satisfaction of judgment was filed in August 2025.
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Not legal advice. Southeast Verdicts reports public court outcomes and news coverage. Parties are anonymized. Amounts are as reported at the time of the verdict or settlement and may have been reduced, appealed or not collected.
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Published by Dan Wentz
Commercial insurance producer in Birmingham, Alabama, specializing in coverage for commercial real estate owners.